Changing Your Password and Help with Log-In

The Login and Logout buttons allow you to manage your login status. If you are accessing the web site from a computer that is sometimes used by other people it is a good idea to "log out" when you are finished with your session. This will prevent someone else from taking advantage of your login status to access your personal information.

How can I change my password? How can I find out what my password is? What if I can't remember my log-in name? Can I change my log-in name? What is a "cookie" and do I need to accept them?

How can I change my password?

You can change your password at any time by editing your personal information in the "My Account" area of the web site.

The "My Account" link is found in the upper right part of the screen on most pages throughout the web site.

To change your password:

1. Click on the link to "Edit" your personal information.
2. Enter your current password in the box provided. If you have not already changed your password, this will be the one that you established when you first joined. Your password is case sensitive so be careful to enter upper and lower case letters exactly as you entered them during the registration process.
3. Enter the new password that you would like to use in the box provided.
4. Enter the new password again in the second box provided. This helps prevent typographical mistakes.
5. Click on the button to "Accept changes and return to member area."

Your new password is now stored in your secure database area and is effective immediately. To test it simply log out and sign in again with your new password.

How can I find out what my password is?

For security reasons, your password is never displayed in the web site. You can have your password emailed to you by visiting the login page (a link is found on most pages in the reservation center) and clicking on the link that says "forgot your password?"

What If I can't remember my login name?

You must know your login name to login to the web site. Your login name is your email address. If you have more than one email address, try them all.

Can I change my login name?

Yes. Click on "My Account" and edit your personal information.

What is a cookie and do I need to accept them?

A "cookie" is a small harmless file that is placed on your computer when you first visit this web site. We use this file to help recognize you when you return to the site and to facilitate security. You must accept cookies to take full advantage of this web site.

If you would prefer not to receive a warning every time we send a cookie to your browser, you can deactivate the warning message. Directions for some popular browsers follow:

• Microsoft Internet Explorer 6.0+: From the Tools menu, click "Internet Options". Then, on the Privacy tab, move the slider to the "Medium" level. Click "OK."
• Mozilla Firefox: From the Tools menu, click "Options". Click the Privacy button. Click on the Cookies option. Make sure the "Allow sites to set cookies" box is checked. Click "Ok"
• Safari: From the Safari menu, click "Preferences". Click the Security Tab. Make sure "Accept Cookies" is set to "Always" or "Only From Sites You Navigate To". Close the preferences dialog.